Small Animal Clinic at Skip Bertman Drive in Baton Rouge, Louisiana

Customer Reviews about Small Animal Clinic

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  A few weeks ago, we took our extremely sick cat (her most obvious symptoms showing on her skin) to see their veterinary team specializing in dermatology after our primary veterinarian could do nothing more for her. Their team took extra care examining her, and outlined three plans that could help us identify and hopefully treat the problem. Once we chose a plan of action they biopsied her and did full lab work-ups. Unfortunately, the our sweet cat ultimately needed to be put down after we received the results from her biopsies. It certainly was not the outcome we'd hoped for, but the LSU team always made us feel like she was their first priority patient. They were exceedingly kind and patient with her and with us, and gave us all the information about her illness that they could find out. They gave us the answers no one else could give us which allowed us to make the decision to end her suffering because we finally knew there was nothing more we could do for her. They gave us peace of mind and I forever be grateful to them for that. When we put her to sleep, we were able to hold her as they administered the drugs in a room specifically set up to be comfortable for and comforting to grieving families. We were able to take her home to be buried in a cat coffin and given a clay imprint of her pawprint as something to remember her by. The service and the compassion was unparalleled. We will be transferring our remaining cat to the LSU primary veterinary care providers, and any new cat we bring into our family will go here as well. Bring your pet to the LSU vet school and small animal clinic if you want them to have the best care out there.
  May 16, 2017

  by Emily Vrotsos
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  There is a BIG reason that these "reviews" for LSU small animal clinic are only a year old when LSU small animal clinic is decades old. The worst part is the positive reviews are not connected to an actual Gmail account person..... Fake accounts, click on the 2 without picks, staff creates accounts to fake good reviews, sad this is what it turned into..... Have been bringing my special needs Albino German Shepherd for over 10 years. Not sure what happened to their professionalism or the giant beating heart of what used to be this facility. My dog was turned away from the ICU against the clinicians orders from just 2 hours earlier and nearly died as he had to wait at home for shift change to wait a full 15 hours at home dying until his clinician came back in for work/school the next day, my animal was admitted and stayed in ICU for 3 days. Thats not even the start, but it is going to go through the legal system now. My best advice is record EVERYTHING including visits and phone calls. Better to have it and not need it, then need it and not have it. Thank the Lord my company records everything else I would be at the whim of a very aggressive and poorly poorly trained office manager James German.
  January 22, 2017

  by Caitlin Wolf

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